01
Triage
We review the URL, the issue summary, and the urgency so the first reply is specific, not generic.
Primary conversion page
Emergency WordPress Malware Removal
If your WordPress site is redirecting, showing malware warnings, defaced, or leaking SEO spam, send the request now and we will triage it properly.
Staffed during listed active hours. Emergency requests can be submitted anytime; responses are handled during active hours.
No bloated intake form.
Pricing shown before the long scroll.
Specific process and outcome proof.
We manually review modified files and likely reinfection points.
We explain what was found in plain language.
We include root-cause remediation, not just surface cleanup.
We do not ask for hosting details until after first response.
What's Included
Manual remediation, not a generic plugin scan.
Every engagement includes manual review, malware removal, root-cause investigation, hardening guidance, and a written report so you know what was found and what changed.
Manual malware and backdoor review across theme, plugin, upload, and modified core files.
Root-cause investigation so the infection is not treated as a one-off symptom.
Hardening recommendations tied to what was actually exploited.
Blacklist and warning-review guidance where applicable.
A written remediation report documenting the work completed.
A 14-day recheck window after clean confirmation.
Process
What happens after you send the request.
02
Diagnosis
We confirm what is infected, how it is behaving, and where the likely reinfection path sits.
03
Cleanup
We remove the malicious payloads and remediate the root cause instead of only hiding the visible symptom.
04
Report
We document findings, actions taken, current status, and the next steps that reduce future risk.
Proof
Specific outcomes, documented clearly.
Anonymized Result
Anonymized Unauthorized Admin and Contaminated Backup Investigation
A real WordPress reinfection investigation where WPGuardix confirmed an unauthorized administrator compromise indicator and a contaminated historical backup artifact, then documented the safest cleanup and recovery path without exposing client-identifying details.
The client received a clear remediation plan: remove unauthorized administrator access after evidence preservation, reset privileged credentials, regenerate WordPress salts, avoid restoring contaminated backups, scan backups before future restore, keep uploads execution blocked, keep file editing disabled, rerun security scanning after cleanup, and monitor for new administrator creation.
Turnaround: Root-cause report delivered after evidence review
Anonymized Result
Anonymized Backup Contamination, Hardening, and Validation Case
A real WordPress root-cause investigation where WPGuardix identified post-compromise backup contamination risk, completed evidence-first cleanup and hardening actions, and honestly documented remaining validation blockers before final go-live.
Major risk-reduction actions were completed from reviewed evidence, including unsafe backup handling and configuration hardening. Final go-live was intentionally not overclaimed because storage, scan reliability, and clean-backup validation still required follow-up before release.
Turnaround: Investigation, cleanup documentation, and hardening report completed with validation limitations
Pricing
Visible ranges, clear scope, no vague "contact us for everything".
Price moves with site complexity, infection depth, ecommerce QA requirements, and whether you need a guaranteed 4-hour response upgrade.
Tier 1
$149-$249
Standard WordPress sites with limited scope and no ecommerce complexity.
- Single-site cleanup
- Manual review and remediation
- Written report included
Tier 2
$299-$499
Complex or ecommerce sites, multiple infection types, or reinfection history.
- WooCommerce or custom functionality
- Deeper QA after cleanup
- Suitable for higher-stakes incidents
Tier 3
On request
Networks, multisite, or enterprise-like scope that requires custom planning.
- Multi-site or agency environments
- Regulated or high-risk cases
- Quoted after proper diagnosis
Decision Support
Need the supporting pages before you submit the cleanup request?
Match the symptom before you submit
WordPress Hacked
If your site is behaving strangely, this is the starting point for identifying the symptom pattern before you jump to cleanup. Standard replies arrive within 2 hours during active hours, and active ecommerce emergencies are triaged within 30 minutes during active hours.
See pricing guidance
WordPress Malware Removal Cost
Cost questions are valid in an emergency. Buyers need visible guidance before they trust a cleanup offer, but the pricing page should still lead back to the main money page instead of competing with it.
Compare cleanup options
WordPress Security Service Comparison
Comparison-stage buyers usually need to separate generic maintenance language from actual incident-response capability. That distinction matters when the site is already hacked.
Know what a real specialist should do
Hire A WordPress Security Expert
Some buyers already know they need a specialist. The remaining question is whether the person they hire can actually handle incident cleanup rather than simply selling a broad security label.
Review anonymized results
WPGuardix Results
The result pages exist to prove process and outcomes without fabricating social proof.
FAQ
Questions buyers ask before they trust someone with a hacked site.
How much does WordPress malware removal cost?
Tier 1 is $149-$249, Tier 2 is $299-$499, and Tier 3 is quoted on request. Price moves with site complexity, infection depth, ecommerce risk, and urgency upgrades.
What do you need on the form?
Only your name, the site URL, a short issue summary, your email, and optional WhatsApp. We collect hosting details after first response, not on the initial form.
Do you use automated scanners only?
No. We use manual review and documented remediation because scanner-only work often misses the root cause or the persistence path.
How fast will you respond?
Standard inquiries are answered within 2 hours during active hours. Active ecommerce emergencies are triaged within 30 minutes during active hours.
What is included in the price?
Manual cleanup, root-cause investigation, hardening guidance, and a written remediation report are included.
Should I delete infected files before contacting you?
No. Do not delete files before diagnosis unless you have a confirmed rollback plan. Keeping the state intact helps with accurate investigation.
Ready to get the request in?
Send the site URL, the issue summary, and the best reply address. Do not delete files or install random cleanup tools before diagnosis.
Submit My Hack Report
Site hacked? Get emergency help
Submit Request